library-ms is no longer working

Post migrated from old site.

Problem:

In Windows (7 & 8) Explorer under Libraries, clicking on Document, Music, Picture, or Video causes the following error message: (document/music/picture/video).library-ms is no longer working. This library can be safely deleted from your computer. Folders that have been included will not be affected.

Solution:

  1. Right-Click on the affected folder and delete it.  Deleting a library does not delete the contents of the included folders. 
  2. Right-Click on Libraries and select Restore default libraries.
Tags: